Writer/Editor

Samantha Lile

Ozark, Mo.

Gifted, passionate, educated and experienced writer looking for freelance work.

View my Resume

A native of Missouri's scenic and historic Arcadia Valley, Samantha Lile is a successful web-content creator with a journalism and mass media degree from Missouri State University. She contributes to various web publications from her home in the beautiful Ozarks, where she resides with her husband, four dogs and two cats.

News and feature articles have achieved top ranking on both Google News and Google Finance web crawlers. Proficient with Wordpress, Textbroker and various SEO tactics. Experienced in curating blog posts and promoting through social media.

Experience

Writer/Editor Self-employed 2012 – Present Ozark, Mo.

Write Web content and news for a variety of sites, including the Huffington Post, TheRichest.com, ExploreBranson.com, WikiHow.com, Quickbooks.com, WideOpenSpaces.com, WallstreetInsanity.com and others. Articles have received top ranking from the Google News and Google Finance Web crawlers. Familiar with Wordpress publishing and SEO techniques. Write and curate content for a variety of e-commerce websites, including yofreesamples.com, vistaprintcoupons.ca, ballandbuck.com, thetwovet.com and others.

Senior Service Specialist JPMorgan Chase & Co. 2007 – 2012 Springfield, Mo.

Take inbound customer service calls in fast-paced credit card call center. Assist customers with various issues, often requiring outside-the-box thinking skills, within specified time parameters. Increase customer use of card and satisfaction, as well as offer and sell optional card benefits, such as fraud and credit protection products. Take escalated call transfers from front-line advisors and work to retain customers who request to close accounts. Meet many sales and service goals daily and monthly as well as work within a team-oriented environment.

Reporter Christian County Headliner News 2005 – 2007 Ozark, Mo.

Reporter for weekly county newspaper, major beats education and religion, although cover a mix including government, arts, current events, family, local history and health. Deliver interesting, insightful articles that are well-received by community. Build close, professional relationships with sources throughout community, as well as co-workers. Keep abreast of issues affecting education through email and Internet. Conduct in-person, telephone and e-mail interviews and perform intensive research to include in articles. In addition to being charged with filling the education section weekly, also responsible for all photos in section as well as layout and design for education, family, church and planner sections of newspaper, as well as writing three to six articles each week. Edit stories of co-workers prior to publication. Meet weekly deadlines.

Order Management McLeodUSA 2002 – 2005 Springfield, Mo.

Process telephone line moves, adds and changes for a telecommunications company using specialized software. Speak with customers over telephone to communicate changes. Work in a team-oriented environment. Utilized on special projects. Take part in center leadership team and founded, edited center newsletter.

Reporter/Editor Southwest Standard 1998 – 2000 Springfield, Mo.

Feature section reporter and feature section editor for the Southwest Missouri State University weekly newspaper, The Standard. Responsibilities as reporter include interviewing variety of subjects, conducting research and writing articles to meet weekly deadlines. As editor responsibilities also include generating story ideas, assigning work to staff of reporters and photographers, editing staff work and assisting with section design.

Education

BS in Mass Media Missouri State University 1997 – 2003 Springfield, Mo.
BS in Journalism Missouri State University 1997 – 2003 Springfield, Mo.

Awards

Best Youth Coverage, Missouri Press Association Received award for work for the Nixa X-press publication

Clients

Avinuity Web PropertiesTheRichest.comWikihow.comNull Media for QuickbooksWideopenspaces.comWallstreetinsanity.comBranson Conv. and Visitors BureauCapcredit.comHuffington PostVisme.co

Skills

Oral and written communicationWritingEditingWorldpressHTMLReportingInterviewingCopy writingCustomer ServiceFinanceMS OfficePhotoshopPhotography